Terms of Service & Legal Notice

Last updated: [DATE]

1. Website operator

This website, nestora.shop ("Nestora", "we", "us", "our"), is operated by:

[LEGAL BUSINESS NAME] [LEGAL FORM — e.g. sole proprietorship / micro-entreprise / LLC] [FULL BUSINESS ADDRESS] [CITY, POSTAL CODE, COUNTRY] Business registration number: [SIREN / EIN / COMPANY NUMBER] VAT number (if applicable): [VAT NUMBER] Email: [EMAIL] Publication director: [FULL NAME]

Hosting provider:

Shopify Inc. 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada shopify.com

2. Acceptance of these terms

By accessing this website, browsing it, or placing an order, you agree to be bound by these Terms of Service and by all policies referenced here, including our Privacy Policy and our Refund & Return Policy. If you do not agree, please do not use this site.

We may update these terms at any time. The version posted at the time of your order governs that order.

3. Eligibility

You must be at least 18 years old, or the age of majority in your state of residence, to place an order. Minors may use this site only under the supervision of a parent or legal guardian, who assumes responsibility for the order.

4. Products, descriptions and pricing

All prices are displayed in US dollars (USD) and exclude any applicable sales tax, duties, or import fees, which are calculated at checkout or collected by the carrier where required.

We make every effort to display product colors, dimensions and features accurately, but we cannot guarantee that your screen renders colors exactly. Small variations between the product photos and the item you receive do not constitute a defect.

Products are offered while supplies last. We reserve the right to modify prices, discontinue a product, or limit order quantities at any time without notice.

In the event of an obvious pricing error, we reserve the right to cancel the order and issue a full refund, even after payment has been taken.

5. Orders

Your order constitutes an offer to purchase. A confirmation email acknowledges receipt of your order but does not constitute acceptance. The contract is formed only when the order is shipped.

We reserve the right to refuse or cancel any order, in particular in case of suspected fraud, a payment issue, an incomplete or undeliverable address, a pricing error, or an unusual resale-scale quantity.

6. Payment

Payments are processed by Shopify Payments and any other payment providers displayed at checkout. We never store your full card details on our servers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

7. Shipping and delivery

We ship to addresses within the United States. Estimated delivery time is [X] to [Y] business days after order processing, unless otherwise stated on the product page.

If we are unable to ship within the timeframe stated at the time of your order (or within 30 days where no timeframe was stated), we will notify you and offer either a revised shipping date or a full refund, in accordance with the FTC Mail, Internet, or Telephone Order Merchandise Rule.

Risk of loss passes to you upon delivery by the carrier. Delivery delays caused by the carrier, customs, weather, or an incorrect address provided by you are not within our control.

8. Returns and refunds

Returns and refunds are governed by our Refund & Return Policy, which forms an integral part of these terms. Please read it before ordering.

9. Intellectual property

All content on this site — including the Nestora name, logo, product photography, illustrations, text, layout, and code — is owned by us or licensed to us and is protected by United States and international copyright and trademark law.

You may not reproduce, distribute, modify, or commercially exploit any part of this site without our prior written permission. Downloading or screenshotting content for personal, non-commercial use is permitted.

10. Customer content and reviews

If you submit a review, photo, comment, or any other content to us or tag us on social media, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce and display that content for marketing purposes, with attribution to your username where relevant.

You are responsible for the content you submit and confirm that it does not infringe anyone else's rights. We may remove any content that is unlawful, offensive, misleading, or unrelated to the product.

11. Prohibited uses

You agree not to use this site to: violate any law or regulation; infringe our intellectual property or that of a third party; transmit malware or attempt to gain unauthorized access to our systems; scrape or harvest data by automated means; submit false or misleading information; or interfere with the security or normal operation of the site.

12. Disclaimer of warranties

The site and its content are provided on an "as is" and "as available" basis, without warranty of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Nothing in these terms limits any warranty or right that cannot be excluded or limited under applicable state or federal law.

13. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to your use of this site or any product purchased shall not exceed the amount you actually paid for the product concerned.

We shall not be liable for indirect, incidental, special, consequential or punitive damages, including lost profits or data loss, even if advised of the possibility of such damages.

Some states do not allow the exclusion of certain damages; in those states, our liability is limited to the greatest extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Nestora, its owners, employees and suppliers from any claim or demand, including reasonable attorneys' fees, arising from your breach of these terms or your violation of any law or third-party right.

15. Product use and safety

Our products are intended for their described ordinary use only. Please follow any instructions, age recommendations and safety warnings supplied with the product or shown on its page. We are not liable for damage or injury resulting from misuse, modification, or use contrary to those instructions.

16. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains what we collect, why, and how you can exercise your rights, including the rights available to California residents under the CCPA/CPRA.

17. Third-party links

This site may link to third-party websites or services that we do not control. We are not responsible for their content, products, or privacy practices. Any dealings with them are solely between you and that third party.

18. Governing law and dispute resolution

These terms are governed by the laws of [STATE / COUNTRY], without regard to conflict-of-law rules.

Before initiating any formal proceeding, you agree to contact us at [EMAIL] so that we may attempt to resolve the matter informally within 30 days.

[OPTIONAL — insert an arbitration and class action waiver clause here only after review by a US-qualified attorney.]

Nothing in this section deprives you of the right to bring a claim in small claims court where available.

19. Severability and waiver

If any provision of these terms is found unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions remain in full force. Our failure to enforce any right does not constitute a waiver of that right.

20. Contact

Questions about these terms:

Email: [EMAIL] Response time: within 24–48 business hours Mailing address: [FULL BUSINESS ADDRESS]